Frequently Asked Questions at Arbor Pointe Townhomes

Maintenace will do any needed repairs, paint and clean home. Carpet will be professional cleaned.
No, you don’t have to be present for the service technician to complete a work order.
Yes, we have 24/7 emergency maintenance.
You will need to complete a work order from the resident portal to notify maintence.
Call the office during business hours and the lockout fee is $50. We also offer after hours lockouts for a fee of $100.
Yes, we have parking permits for all of our residents. You may also rent a garage or carport in addition to your home.
We offer a pool as well as two playgrounds.
Memorial Day- Labor Day Weekdays 9AM- 7PM Weekends 12PM- 7PM
We are pet friendly, although there are breed restrictions. There is a 2 pet per unit limit and the pet can be up to 50 lbs.
Our townhomes come with refrigerator, gas stove, garbage disposal and dishwasher. We also have washer and dryer hookups.
No, but our sister property, Candlewyck Apartments provides furnished units. https://www.candlewyck-apartments.com/furnishedapartments.aspx
It takes 72 hours for an application to be approved upon submission.
Online through your rent portal with debit,credit, checking or savings. You may pay by check or certified funds in the office.
Yes, we require $100,000 in personal liability. We offer a master policy for additional cost per month or your may choose a third party.
Our cable and internet provider is Xfinity.
Yes, we have a termination fee of equal to two months of rent and a written 30 day notice required.
You can call Consumers Energy (electric) at 1-800-477-5050 and Semco Energy (Gas) at 1-800-624-2019.
Water, sewer, and trash are included in rent.
Residents pay for water/sewer and electric.
No, we are a market rate community that does not accept Section 8 vouchers.
No, our property is market rent. You must meet our income guidelines of at lease 3x the rental rate.
No, the minimum term we offer is six months.
If you owe a balance to a current or previous landlord, it must be paid in full. We would need to review the entire application in full to decide.
The bankruptcy must be discharged. We encourage all to apply and would need to review the entire application in full to decide.
We encourage all to apply and would need to review the entire application in full to decide.
Yes, the co-signers income would need to be 6x the rental rate to qualify as well as meeting all other qualifications.
No, you must be at least 18 years old to be considered as a leaseholder.
No, however we encourage all to apply.
No, however we encourage all to apply.
Yes, the bus route is off of West Michigan. This road is right behind the property.
We are located in the Battle Creek Public School District.
Take Exit 95 off of I-94 W turn Right onto Helmer Rd. Turn right onto I-94 E/W Dickman Rd. Turn left onto N 20th St. Turn Right onto Jackson St. W property is on your left hand side across from the river.

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Arbor Pointe Townhomes
420 Arbor Pointe Drive 
Battle Creek, MI 49037-2040
(269) 660-1920
Call us : (269) 660-1920